News from the Frontier

2009: Frontier achieves Level 2 BBBEE rating!

Frontier is proud to have achieved a Level 2 Broad Based Black Economic Empowerment rating. "What started out as the need to meet a minimum target, turned into a very valuable exercise in selecting suppliers and training our staff. The latter will continue to make an impact given the service orientation of our company" said Mr Christo van Rensburg, the General Manager.

"Our clients can now claim over 156% of their purchases against our rating, and that means great procurement benefits for their own ratings" he noted.

Christo also stated that Frontier will continue to invest in staff development in line with client expectations and to supplying the best service in the industry.

Read what was published by BEE News

2009: Frontier reaches 500th client

From humble beginnings, having started the business in the garage of a house, Frontier has now reached its 500th coffee vending machine client. This milestone comes on the back of being awarded distribution rights for Bianchi coffee vending machines in South Africa, after a period of close inspection by this world renown company. The combination of machines, service and products has resulted in increased customer satisfaction survey scores and bodes well for the future of the company.

Now established in Durban, Port Elizabeth, Cape Town and Gauteng, the company has a national footprint for rolling out coffee machine sales and rentals. The strategic alliance with Java Lava Beverage Manufacturing (Pty) Ltd continues to deliver value as clients can now have their own branded packaging for their consumables. More than that, they can choose the precise taste profile of their coffee and can have it roasted to that standard.

2008: Frontier forms strategic alliance with consumable manufacturer Java Lava

Java Lava Beverage Manufacturing (Pty) Ltd is a manufacturer of high quality coffee and hot chocolate and an importer of fine tea and instant coffee. Roasting and blending its own coffee allows Java Lava to provide its customers with superior quality coffee beans and ground filter coffee - at more affordable prices! Java Lava provides corporates with all their hot beverage consumables and combining great products with Frontier's excellence in service is a winning combination and will allow both companies to continue expanding in their respective markets.

2007: Frontier celebrates five years of growth

It's official! Frontier is celebrating five years of year-on-year growth this year. Started with only six machines, the business has become established as a leading supplier of 100's of coffee machines in South Africa. The reason for our success is very simple - we live customer service (yes really!). It is why we have the client base we have and a draw full of letters praising our commitment to making the purchase or rental of a coffee machine, simple, fast and hassle free.

Our customers now recognise that a small, well run company can provide better pricing and service than larger brands, and besides, since these machines are our only source of income, we make sure we carry stock and can repair any faults within a day or two. We are especially thankful to all our clients, both big and small - we know the next five years will result in even better performance!

2007: Frontier moves into larger premises

We have moved! Our growth necessitated that we increase our floor space - any idea how many machines fit into a container(!)...and we pride ourselves on always having machines in stock. In addition, we had to expand our technical staff and facilities as we are increasingly repairing machines for other machine suppliers. This bodes well for all our clients who will further benefit from faster turnaround times and increased stock levels.

2006: Netcare saves, saves, saves...

Whether you are a JSE listed company or not...saving money is important. Frontier has helped Netcare to cut hot beverage costs by 50%! Better yet, the beverages are made from higher quality ingredients and are always fresh and hot.
Even the doctors can come out of surgery and get a cappuccino made from fresh ground coffee beans. If we can do that for Netcare, what can we do for you?

2004: The right taste

Many of our coffee drinkers are former "instant coffee" drinkers who have been exposed to filter coffee through the office coffee service that we provide in their offices. As they move over to the stronger and richer flavours found in filter coffee, we often hear that they find the coffee "too strong".

Well that's no problem. We simply went back to our roast master and asked him to develop a blend that was lighter to the taste, and yet a roast that still captured our unique flavour. Nothing pleased him more than to get into the roastery and tinker away at this blend.

We are pleased to announce that his blend has received rave reviews not only from the new converts, but also from seasoned coffee drinkers. Enjoy our light roast!